URBAN SHOULDER BAG

- Changes and returns free in our stores, check the list of stores included here. You just need to present the purchase confirmation email where the order number appears.

- To make a return with collection in your address query here. The expenses of your first change or return are assumed by TENTH.

- 30 days for exchanges and returns from the receipt of the order to process an exchange or return. The returns and exchanges period is extended during the Christmas season. All orders placed between 11/12/2026 and 12/15/2026 can be returned or exchanged without any issues until January 15, 2027.