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Summer Sales 2024

From 6/20 to 8/19

Discounts on selected products

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FAQs - Purchasing Process

At TENTH we want to help and answer all questions regarding your order or any process involved in purchasing it.

If you still have more questions, please contact us and we will answer you right away.

    How to place an order?

    Choose your product

    You can search for a product in two ways: Through the navigation bar or through the search field. In the upper navigation bar you can select sex > type of product / brand / promotions ... In addition, within the categories you have filters to further narrow your search: color, size, price ... If you are using a mobile phone, you will be able to see these sections in the dropdown menu on the left side.

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    How do I know which is my size?

    You can check our size guide at the following direct link: Size guide

    Can I cancel an online order?

    Yes, you can cancel your order as long as it has not been processed for shipping yet.

    Should you have any issues, please contact our customer service centre by sending an email to atencionalcliente@tenth.es and we will help you as soon as possible.

    Can I remove an item from my order?

    If you have not finished the order yet, you can remove any item from the shopping cart.

    If your order has been processed, we will not be able to modify / cancel your order anymore.

    Should you have any issues, please contact our customer service centre by sending an email to atencionalcliente@tenth.es and we will help you as soon as possible.

Can't find an answer to your question?

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